Effective date September 20 2026

Better Built Business Systems ("BBBS," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit getbetterbuiltsystems.com, submit a form, communicate with us, or otherwise interact with our website and related services.

Business identity: Better Built Business Systems LLC, doing business as Better Built Business Systems, with a mailing address at 16694 Frenchtown Rd, Greenwell Springs, LA 70739.

1 Information We Collect

Information you provide we may collect information you provide directly, including:

Contact information, such as your name, email address, telephone number, city, company name, job title, and website address.

Business and project information, such as your requested services, goals, budget, timeline, website needs, lead-management needs, and survey responses.

Communications you send to us through forms, chat, email, telephone calls, text messages, social media, or scheduled consultations.

Transaction and billing information when you purchase services. Payment-card information may be processed directly by a payment provider rather than stored by us.

Any other information you choose to provide.

Information collected automatically

When you use our website, we and our service providers may automatically collect technical and usage information, including your IP address, device and browser information, operating system, referring pages, pages viewed, approximate location, dates and times of visits, and interactions with the website. We may collect this information through cookies, pixels, tags, logs, and similar technologies.

Information from other sources

We may receive information from advertising platforms, social-media platforms, lead forms, referral partners, analytics providers, scheduling tools, and other services you use to contact or interact with us. For example, if you submit a Meta lead form, we may receive the information you provide through that form.

2 How We Use Information

We may use information to:

Respond to inquiries and provide information about website creation, lead capture, CRM, automation, follow-up systems, content, and related services.

Prepare for consultations, evaluate project needs, provide proposals, and deliver requested services.

Create and maintain contact, opportunity, appointment, and communication records in our customer relationship management systems.

Send administrative, customer-care, appointment, survey, project, and service communications.

Send promotional communications when you have provided the applicable consent or when otherwise permitted by law.

Process payments, maintain business records, and administer our agreements.

Operate, secure, troubleshoot, personalize, and improve our website, forms, workflows, advertising, and services.

Detect fraud, misuse, security incidents, and other harmful or unlawful activity.

Comply with legal obligations and protect our rights, users, business, and others.

3 Text Messaging and SMS Consent

If you separately opt in to receive text messages from Better Built Business Systems, we may send messages to the mobile number you provide. Depending on the consent you select, messages may include informational communications about your inquiry, requested services, appointments, surveys, reminders, and project updates, as well as promotional communications about our services and offers.

Informational and promotional consent are collected separately when both types of messaging are offered. Consent is voluntary, is not a condition of purchasing goods or services, and may be withdrawn at any time. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. You may also contact us at (225)327-2706 or [email protected]..

Mobile information and consent. We do not sell mobile information or SMS opt-in data. We do not share mobile information or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes. We may disclose mobile information to service providers solely as necessary to support message delivery, customer service, platform administration, fraud prevention, legal compliance, or other operational purposes described in this Privacy Policy.

4 Cookies Analytics and Advertising

We may use necessary cookies to operate the website and optional analytics or advertising technologies to understand website use, measure campaign performance, and improve our services. These technologies may be provided by companies such as Meta, Google, HighLevel or LeadConnector, scheduling providers, and hosting providers. Their handling of information is governed by their own policies. Where required, we will request consent before using nonessential cookies. You may adjust browser settings or available cookie controls, although some website features may not function properly.

5 How We Disclose Information

We may disclose information in the following circumstances:

Service providers. We may use vendors that support CRM, website hosting, email, telephone and SMS delivery, analytics, advertising, scheduling, payment processing, cloud storage, security, and professional services.

Business operations. We may disclose information to contractors or personnel who need it to perform services for us and who are expected to protect it.

Legal and safety purposes. We may disclose information when reasonably necessary to comply with law, legal process, or governmental requests; enforce agreements; investigate misconduct; or protect rights, safety, and property.

Business transactions. Information may be transferred in connection with a merger, financing, acquisition, sale, reorganization, or similar transaction, subject to applicable law.

At your direction or with your consent. We may disclose information when you ask us to or otherwise consent.

6 Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and communication records, resolving disputes, enforcing agreements, and satisfying legal, accounting, tax, and compliance requirements. Retention periods depend on the nature of the information and our relationship with you.

7 Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, transmission method, or storage system is completely secure, and we cannot guarantee absolute security.

8 Your Choices and Requests

Email. Use the unsubscribe link in a promotional email or contact us.

Text messages. Reply STOP to opt out of the applicable messaging program. Reply HELP for assistance.

Cookies. Use available cookie controls or browser settings.

Privacy requests. Depending on applicable law, you may request access to, correction of, or deletion of certain personal information. We may need to verify your identity before completing a request.

9 Third Party Websites and Services

Our website may link to or integrate with third-party websites and services. We do not control their privacy practices and are not responsible for their content, security, or handling of information. Review the policies of any third-party service you use.

10 Children's Privacy

Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can evaluate and address the request.

11 Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post the updated version on this page and revise the effective date. Your continued use of the website after an update is subject to the revised policy.

12 Contact Us

For privacy questions or requests, contact:

Business: Better Built Business Systems

Legal entity: BETTER BUILT BUSINESS SYSTEMS LLC

Email: [email protected]

Phone: (225)327-2706

Mailing address: 16694 FRENCHTOWN RD GREENWELL SPRINGS, LA 70739